SLM Solutions prides itself on being a full-service partner to our customers. After the acquisition of your selective laser melting equipment, SLM North America and the global SLM Solutions team are here to support with operator and applications training, a monthly users group, remote troubleshooting, service visits, consumable orders and a local spare parts warehouse. 

Our team offers experienced field service engineers around the country to ensure your system stays up and running at peak performance. Should something go wrong, the warehouse in our Metro-Detroit location stocks spare parts, many available to be shipped same-day. The SLM Solutions team of metal additive manufacturing experts are available to make your selective laser melting a success!

Support Hotline: 1.877.422.5111 (Mon thru Fri 8am-5pm EST)

Submit Support Tickets Online: Service Desk

Consumable Orders: orders@slm-solutions.us

Service Contracts

SLM Solutions is committed to keeping your selective laser melting systems running at peak performance. From troubleshooting and repairs to preventative maintenance visits and remote support, our service department offers help when you need it. Based in Michigan and with remote field service engineers around the country, SLM Solutions North America is ready to support your operations.

Service contracts are available for systems coming out of warranty, including preventative maintenance visits from our field service engineers, as well as support and upgrades with the option to include spare parts past your warranty. Choose from Classic, Extended or Total care.

Service contract overview for SLM systems
Plans available for systems installed in North America

Powder, Consumables & Spare Parts

SLM Solutions staffs system experts to identify and ship spare parts to customers throughout the US and Canada. With our spare parts warehouse in Michigan we strive to deliver what your system needs, when it’s needed.

The properties of the powder used in the selective laser melting process, including purity, fluidity and bulk density, significantly impact the build results. To supply customers with materials optimized to their systems, SLM Solutions offers a variety of high-quality metal powders. Contact us for pricing and information.

Consumable Orders: orders@slm-solutions.us


Need a refresher course, more in-depth information, or have a new operator in your 3D printing lab? Let SLM Solutions help reduce the learning curve of metal 3D by attending an additive manufacturing training session with our applications team.

SLM Solutions is committed to your success with metal additive manufacturing and offers training courses at our Michigan location. Book one of our offered courses, or a dedicated session for your group. Either way enjoy access to the entire SLM team, our facility, additive manufacturing and post-processing equipment and best-practices together with dedicated training and without distraction.

More information on applications training from SLM Solutions

Support Hotline 1.877.422.5111

Support Hotline 1.877.422.5111

Mon thru Fri 8am - 5pm EST
SLM Solutions Service Desk

SLM Solutions Service Desk

Submit Support Tickets Online
Order Consumables and Metal Powder

Order Consumables and Metal Powder

Inquire About Applications Training

Inquire About Applications Training